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Experts
Are You Making the Most of Client Feedback?
Jeanne Hammerstrom is the Chief Marketing Officer of Benesch and has firm-wide responsibility for business development, client service and marketing communications. Jeanne is a frequent speaker and writer for the legal marketing industry.
Briefs
Books
The Heart of Business:
Leadership Principles for the Next Era of Capitalism
In his time as CEO of Best Buy (from 2012 to 2020), Hubert Joly turned a company that was headed....
Leaders Eat Last
Take two companies of similar size, that make similar products for the same kind of customer. In one, employees engage....
Freedom from the Market:
America’s Fight to Liberate Itself from the Grip of the Invisible Hand
Some of the most heated political debates in the U.S. — around healthcare coverage, student loan debt, child care, work-life....
Upstream: How to Solve Problems Before They Happen
So often, in both our work and our personal lives, we get trapped in reaction mode. We address emergencies as....
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